What does a document controller do?
Updated: Sep 8, 2020
A document controller is responsible for the timely, accurate and efficient preparation and management of documents. They control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical teams, projects or departments.
A document controller’s job description includes but is not limited to the following;
Set up, copy, scan and store documents
Manage requests for documentation
File documents in physical and digital records and ensure appropriate storage
Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date
To liaise with and distribute project related information with all levels of the project team and potentially external parties
Manage the processes around documentation within the organisation
Maintain confidentiality around sensitive documentation
Prepare ad-hoc reports on projects when required
Aside from the above tasks, as a document controller, you may be expected to train employees. The training will focus on the correct way to create and fill out company documents.
EJM can provide remote document control support and information management system setup services, to ensure your document controller is up to speed with his/her role.